At DASI, communication is at the heart of great service. Whether it’s an instant quote response, critical shipping updates, or help navigating the Webstore, we want to make sure you always receive the information you need—reliably and without delay.
As we continue to build a digital sourcing future and transform aircraft parts procurement through our marketplace, we’d like to share a few important reminders and resources to help keep us connected.
Ensuring DASI Emails Reach You
Email filters are increasingly aggressive these days. Sometimes, legitimate business emails—like quotes, order confirmations, or important updates—can accidentally get caught in spam or junk folders. Here’s how you can make sure you never miss vital messages from DASI:
- Add dasi.com to your safe sender list (sometimes called an “allowlist” or “trusted domains list”) in your email system.
- Check your spam or junk folders regularly, especially if you’re waiting for:
- Quotes
- Sales confirmations
- Shipping notifications
- Invoices or documentation
- If you find any DASI emails in spam, mark them as “Not Spam” or “Safe” to help train your email filters.
If you’re unsure how to add a domain to your safe senders list, your IT department can usually help ensure @dasi.com emails always make it through.
How to Reach the DASI Team
Sales
- For quotes, availability, pricing, and product questions
- Email: sales@dasi.com
Web Support
- For help with Webstore logins, user accounts, navigation, or technical issues
- Email: web-support@dasi.com
Inside Sales Representatives (ISRs)
Our dedicated ISRs are ready to assist you directly. No matter where you’re located, you can always reach a DASI representative in your region:
- Americas: +1 305-234-2333
- EMEA (Europe, Middle East, Africa): +44 (0) 20-8447-3436
- Asia Pacific: +65 3158-2835
- AOG (24/7): +1 855-237-6468
Feel free to call us for urgent needs, quick answers, or personalized support. We’re here to help you keep your operations running smoothly.
We Want Your Feedback!
As we continue building new tools and capabilities for a digital sourcing future, your insights are invaluable. Please let us know:
- How we can improve our services.
- Features you’d love to see in the DASI Webstore.
- Challenges you’re facing in aircraft parts procurement.
Your feedback shapes our roadmap and helps us create a marketplace that truly transforms how aviation parts are sourced and managed.
Thank You for Your Support
Thank you for being a valued part of the DASI community. We appreciate your ongoing trust and partnership as we work together to create a faster, smarter, and more transparent future for aircraft parts procurement.
Let’s keep the conversation going—and keep the world flying!